About this course

This e-learning module is designed for workers who will provide support services for older people in their home. Topics covered will support workers to provide culturally responsive support with a focus on those who have migrated to Australia as a migrant or under the refugee program. 

The program consists of 7 short lesson and can be completed online via computer or mobile device. 

Approximate duration is 90 minutes.

Benefits of this course

  • Culturally responsive support

    A culturally responsive support can lead to improved client satisfaction and well-being, as you'll be better equipped to address their specific cultural and linguistic needs.

  • Improve service delivery

    You'll learn how to tailor your support to meet the unique needs and preferences of individuals who are from culturally and linguistically diverse backgrounds.

  • Understanding trauma and looking after yourself

    Learning about trauma can help you recognize signs of trauma in clients and respond appropriately, contributing to their healing process. Additionally, understanding how to care for yourself is crucial for preventing burnout and maintaining your own well-being while providing support to others.

Course curriculum

  • 1

    Introduction

    • About this course

    • This course in context
  • 2

    Lesson 1: Caring for people from culturally diverse backgrounds

    • Lesson 1

    • Lesson 1: Knowledge Check
  • 3

    Lesson 2: Culturally Responsive Support

    • Lesson 2

    • Lesson 2: Knowledge check
  • 4

    Lesson 3: What is culture?

    • Lesson 3

    • Lesson 3: Knowledge check
  • 5

    Lesson 4: Communication

    • Lesson 4

    • Lesson 4: Knowledge check
  • 6

    Lesson 5: Getting to know your client

    • Lesson 5

    • Lesson 5: Knowledge check
  • 7

    Lesson 6: Understanding trauma

    • Lesson 6

    • Lesson 6: Knowledge check
  • 8

    Lesson 7: Looking after yourself

    • Lesson 7
  • 9

    Feedback

    • Tell us what you think!