About this course

This e-learning module is designed for workers who will provide support services for older people in their home.  

The program consists of 4 short lesson and can be completed online via computer or mobile device. 

Approximate duration is 10 minutes.

Benefits of this course

  • Code of Conduct

    An overview of the Aged Care Code of Conduct.

  • Improve service delivery

    You'll learn how to tailor your support to meet the unique needs and preferences of individuals.

  • Understanding trauma and looking after yourself

    Learning about trauma can help you recognize signs of trauma in clients and respond appropriately, contributing to their healing process.

Course curriculum

  • 1

    Introduction

    • About this course

    • This course in context
  • 2

    Lesson 1: Code of Conduct for Aged Care

    • Lesson 1 - What is the code?

    • Aged Care Code of Conduct

    • Lesson 1: Knowledge Check
  • 3

    Lesson 2: The Code

    • Why is the Code important?

    • Lesson 2: Knowledge check
  • 4

    Lesson 3: What are workers responsibilities?

    • Aged care workers

    • Lesson 3: Knowledge check
  • 5

    Lesson 4: What responsibilities do providers have?

    • What responsibilities do providers have?

    • Case Study - Element A

    • Case Study - Element A

    • Case Study - Element B

    • Case Study - Element B

    • Case Study - Element C

    • Case Study - Element C

    • Case Study - Element D

    • Case Study - Element D

    • Case Study - Element E

    • Case Study - Element E

    • Case Study - Element F

    • Case Study - Element F

    • Case Study - Element G

    • Case Study - Element G

    • Case Study - Element H

    • Case Study - Element H

    • Case studies for workers and providers