Course curriculum

  • 1

    Welcome to the course!

  • 2

    Getting Started

    • Pre-Assignment

    • Test your knowledge
  • 3

    Defining Accountability

    • What is Accountability?

    • Test your current strategy

    • The Era of Distrust

    • Lessons Learned
  • 4

    Creating an Accountable Organization

    • The Accountability Cycle

    • The Accountability Cycle continued

    • The Building Blocks

    • Case Study

    • Accountability Starts with Me!

    • Pre-Assignment Review
  • 5

    Setting Goals and Expectations

    • Tips and Tricks

    • Create a Goal

    • Structuring Expectations

    • Making Connections
  • 6

    Top Ten Ways to Create and Share Ownership

    • Top Ten Ways

  • 7

    Doing Delegation Right

    • Understanding Delegation

    • The Five Levels

    • Monitoring Delegation
  • 8

    Offering Feedback

    • The Ingredients of Good Feedback

    • Making Connections
  • 9

    A Toolbox for Managers

    • Practice and grow

    • Identifying Learning Opportunities
  • 10

    Next steps

    • More resources for you

    • Before you go...