Course curriculum

  • 1

    Welcome to the course!

  • 2

    Getting Started

    • Test your knowledge

    • Pre-Assignment
  • 3

    Defining Terms

    • What are Disabilities?

    • Quick thinking

    • About Stereotypes

    • Common Phrases and the Stereotypes Behind Them
  • 4

    Misconceptions and Realities

    • Misconceptions and Realities
  • 5

    A Business Case

    • Choosing a Facilitator

    • Case Studies

    • Summary
  • 6

    Dissecting Labels

    • Giving Your Words Some Thought

    • Being Practical

    • Mingle with Me
  • 7

    Accessibility

    • Physical Access

    • Case Studies
  • 8

    The Cornerstones of Diversity

    • Preparation Guidelines

    • Case Studies
  • 9

    Pre-Assignment Review

    • Pre-Assignment Review
  • 10

    Encouraging Diversity by Hiring

    • What Can We Ask?

    • What Can the Candidate Expect?
  • 11

    Using the STOP Technique

    • The Four Steps

    • Making Connections
  • 12

    Communication Essentials for Disability Awareness

    • Ground Rules to Get Started

    • Asking the Right Questions

    • Sample Documents
  • 13

    Communication Styles

    • Dichotomies in Theory

    • Making Connections

    • Advantages and Disadvantages

    • Dichotomies in Action

    • Step Three
  • 14

    Critical Conversations

    • Introductory Elements

    • Getting the Conversation Started

    • Taking it One Step Further
  • 15

    How Do We Make It Happen?

    • How Far Do You Go In Accommodation?

    • Value of Job Shadows

    • Quick Thinking
  • 16

    Next steps

    • More resources for you

    • Before you go...